Maplestory Through Steam Then Through Launcher Again

Some Windows users are reporting that they end up receiving a blank error bulletin whenever they effort to launch MapleStory via the official launcher. This issue to confirm on every recent Windows version including Windows vii, Windows 8.1, and Windows 10.

After investigating this item thoroughly, it turns out that there are several unlike potential causes that might trigger this MapleStory error lawmaking on a Windows figurer. Hither'south a listing of potential culprits:

Corrupted compatibility layers value in Registry – Every bit it turns out, a registry cardinal that is taken with facilitating the rendering of the game in compatibility manner is open responsible for causing the issue on Windows 10. If this scenario is applicative, you lot can fix the event by using the Registry Editor to articulate the value of the AppCompatFlags associated with the main MapleStory executable.
Corrupted MapleStory installation – If you lot're only encountering this upshot while attempting to launch the game via the Nexon launcher, you tin expect to see this issue due to some kind of corruption that is affecting the local installation of the game. To fix this problem, you need to clean reinstall MapleStory in a different location.
Nexon MapleStory glitch – According to some affected users, a glitch with the main Nexon launcher can be the underlying cause of this issue. A lot of affected users have confirmed that they managed to fix this detail issue by launching the MapleStory through the Steam installer instead of relying on Nexon.
Account-related issue – If every other confirmed ready fails in your instance, you should start considering the possibility that you might be dealing with some kind of account data corruption that tin can only be resolved by a Live support amanuensis. In this case, the just viable ready is to open up a support ticket with the MapleStory team.

Now that you are familiar with every potential culprit that might be responsible for the apparition of this fault code, here'southward a list of methods that other affected users have successfully used to get to the lesser of this mistake code:

Method 1: Deleting the 'Layers' value via Registry Editor

As it turns out, one of the virtually common culprits that are reported to be capable of causing this consequence is a registry key that is tasked with facilitating the rendering of the game in compatibility mode. However, depending on where you installed the game, you might find that a layer of the App Compat Flag really contains an invalid value that ends upwards triggering the blank error message at the start of the game.

Several affected users that we're encountering the same type of error have reported that the issue was finally resolved after they used the Registry Editor utility to navigate to the location of this problematic layer and deleting the value associated with MapleStory.exe.

Notation: This detail set up is confirmed to be effective on every recent Windows version including Windows 7, Windows viii.1, and Windows ten.

If you haven't tried the prepare yourself yet, follow the instructions below to effectively delete the MapleStory-related Layers value using the Registry Editor:

Press Windows key + R to open up up a Run dialog box. When prompted by the text box, blazon 'regedit' and press Ctrl + Shift + Enter to open up the Registry Editor utility with admin admission.

Opening the Registry Editor

Note: When prompted by the UAC (User Account Command), click Yep to grant admin access.
Once you're inside the Registry Editor, employ the left-hand side section to navigate to the following location:
```
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
```
Notation: You can either navigate here manually or you tin can paste the location directly into the navigation bar and press Enter.
Later on you arrive in the correct location, make certain Layers is selected from the left-hand side carte, and so move over to the correct-mitt side.
Next, from the bill of fare on the right, correct-click o the entry associated with the MapleStory.exe fila and choose Modify from the context menu that just appeared.

Modifying the file associated with MapleStory

Note: Proceed in heed that you absolutely need to Modify the Registry value instead of simply deleting it. Deleting it from the kickoff will effectively intermission the game and you'll need to reinstall it.
Once y'all're within the Edit String menu associated with the Maplestory.exe executable, only select everything inside the Value data box and press the Delete primal to get rid of it earlier clicking Ok.

Deleting the layer's value associated with MapleStory.exe
Once this change has been made, go out the elevated Registry Editor application, restart your computer, and await for the side by side startup to complete.
Afterwards your computer boots back up, open MapleStory again (via the launcher that was previously triggering the error) and encounter if the blank error message nevertheless appears.

In case you're still encountering the same error message, move downwardly to the next potential fix below.

Method 2: Make clean Reinstall MapleStory (Nexon launcher Only)

According to some affected users, you might also be able to gear up this particular issue past accessing the main location where y'all installed the game and renaming the main game binder (Maplestory) to a dissimilar name.

Doing this before launching the game again will force Nexon launcher to re-download the game files which volition allow yous to cancel the operation which will trigger a clean reinstall sequence that will hopefully supplant the corrupted files that are most likely causing this issue.

Note: Continue in mind that a lot of affected users have signaled that this type of prepare is only temporary every bit you can look the issue to return later a couple of system restarts.

If y'all haven't tried these instructions yet, follow the pace below essentially forcefulness a game file verification on the MapleStory files in an attempt to prepare the bare mistake message with the Nexon launcher:

Annotation: These instructions are only applicable if you are encountering this problem inside the Nexon launcher.

Kickoff things first, start by navigating to the default location of Maplestory. If you installed the game in the default location using the Nexon installer, you'll discover the main game folder in the following location:
```
C:\Nexon\Library
```
Note: If you installed the game in a custom location but you can't call up information technology, open up the Nexon launcher, click on the gear icon, so click on Open game location from the Game Configure card.

Opening the game location of MapleStory
In one case y'all're inside the right location, right-click on the maplestory folder and choose Rename from the context menu. Next, rename the main MapleStory folder to something different like 'maplestory1' – it really doesn't matter equally long as the name is different from the default.

Renaming the chief MapleStory folder
In one case the folder has been renamed, open the Nexon launcher once more, click on MapleStory, and then click on Play. Since you lot renamed the folder, the launcher will no longer encounter the game and so it will begin downloading it again. When this happens, click on the interruption icon, then click on the X button to cancel the download.

Click on the X push to cancel the download
Once the download is stopped, click on the gear icon associated with MapleStory in the same Nexon launcher.

Accessing the Gear Icon associated with MapleStory
Side by side, once you're inside the Nexon Launcher Settings associated with MapleStory, click on the Game Configure tab from the menu on the left, then click on the Uninstall button (nether Repair / Uninstall).

Uninstalling the game
At the confirmation prompt, click Ok to begin the operation, so wait until the uninstallation is complete.
Once the uninstallation procedure is complete, return to the Nexon launcher app and click on your account name (pinnacle-correct corner of the screen).
Adjacent, from the list of available options, click on Launcher Settings.

Accessing the launcher settings card
Once yous return dorsum to the Nexon Launcher Settings menu, click onGame Install / Updatetab from the vertical card on the left, and so click on the Modify binder push associated with the Game Installation location.

Changing the default installation game folder
Next, become ahead and create a new library binder in a different location (you tin even proper noun information technology differently than Library) and select it before clicking on Select Folder.
Return to the main interface of the Nexon launcher, admission the listings associated with MapleStory, and click on the Download push button over again to initiate the download of the game once over again.

Downloading MapleStory once over again
Wait for the download is complete, and then launch the game normally and see if the problem is now fixed.

In instance you lot're still seeing the aforementioned blank error when you try to launch the game after it was downloaded, move downwardly to the next method below.

Method three: Using Steam Instead (if applicative)

In case none of the potential fixes above accept worked for you (and you're encountering this issue with the Nexon launcher), ane potential workaround that a lot of affected users take been using it to install and play the game through Steam instead.

As far as we tin can tell, the blank error message issue is not reported to occur when the game is launched through Steam. Several affected users have confirmed this workaround to be effective in situations where everything else failed.

If y'all haven't tried this all the same, follow the instructions beneath to download & play the game through Steam in order to avoid the apparition of the bare error message issue:

Install Steam via the official download page and sign in with your account or create one if necessary.
Note: Skip this stride if Steam is already installed on your computer.
Once the Steam launcher is installed on your computer, launch information technology with admin access and sign in with your business relationship.
Once you lot are signed in, access the Store tab from the menu at the summit, and then utilize the search office in the top-right corner to search for 'maplestory'.

Searching for the MapleStory listing in Steam
From the list of results, click on the Free to Play listing of MapleStory, then click on the Play Game push.

Playing MapleStory through Steam
Decide the location where you lot want the game installed, then expect until the operation is complete earlier launching the game and connecting with the same business relationship that you were previously using with the Nexon launcher.

If the issue is still not resolved or you're not comfortable with using Steam, move down to the final potential fix below.

Method 4: Opening a Back up Ticket

If none of the methods above have worked for yous (including launching the game through Steam), one last thing you should attempt is to submit a ticket with the official support team before MapleStory and talk to a LIVE agent.

Several affected users that were previously encountering the same issue accept reported that a live agent has successfully stock-still the issue for them after they proved the ownership of the Nexon account.

If y'all've run out of options, follow the instructions below to open a support ticket with the MapleStory support squad:

Visit the official support page of MapleStory and click on Submit a Asking from the top-right corner of the screen.

Submit a support request
If asked to log in, practise and then using the same business relationship that you're actively using when receiving the black error message when yous endeavor to launch MapleStory via the Nexon Launcher.

Sign in with MapleStory
Once you are successfully signed in, choose the Technical Support listing, so cull Nexon Launcherfrom the list of available options.
Next, for the question 'What type of technical outcome are you experiencing', select Game Launch / Login from the list of available options before selecting your account type.
Finally, you demand to provide an appropriate blazon stamp and your timezone for data verification along with your account info before clicking on Submit to open up a support ticket.

Opening a support ticket
Once you lot have opened a ticket, all you lot can do is wait for a support agent to respond to your query. Typically, this happens in under 24 hours (depending on their volume).